Testimonials

Customer satisfaction is of utmost importance to CUSTOMAX Plumbing and Heating Ltd. and it shows.  

Comments received from our satisfied clients include: 

“Thank you Wade, you are an inspiration. You are here before you say you will be and are finished when you said you would be. The utility room was left cleaner than before you got here and having no more water tank in the way is wonderful. Just a glance at the wall and there is the new tankless hot water on demand you just put in and your last year’s installation, the water softener. Also, a big thank you for checking the humidifier and replacing the filter. We will see you again hopefully within the next two weeks, for the kitchen taps.”  -- Rudy & Lore

“Your plumbers arrived this week to work in a new home across the street from where I am currently building one. I can’t believe how quickly and efficiently they are getting the job done. I wish I would have hired CUSTOMAX for my project, as I am still waiting for my plumber to show up! This is a lesson learned for the future, for sure.”  -- Ted

“Wade, the furnace your technicians recently installed in my rental property is perfect. I am so pleased that they were able to install it in one day and I can’t believe what a great price you gave me on the install. I was also impressed that you informed me of the efficiency advancements in today’s furnaces compared to those of the past. I wish all trades people would be as skilled, knowledgeable and professional as those working for CUSTOMAX.”  -- Alexander

“CUSTOMAX first came to my house to install a dishwasher two years ago. Since then our relationship has grown and you have serviced our boiler, installed our new furnace and helped with our recent bathroom renovation. I really trust your experience and that of your employees. Thank you for the great service you provide and I will make sure all of my friends call CUSTOMAX for all of their plumbing and heating needs.”  -- Jalayne


         
"Wade, here are pictures from Journey's first bath in the new dog wash. It is a real treat to be able to stand up to bath our dogs rather than kneel beside the bathtub! Thanks for the great solution - I wish we had done this years ago."  -- Margaret & Glenn

“Thank you Wade for fixing that pesky furnace once and for all! Everything is just great now! I had two other companies out to look at my furnace before I called CUSTOMAX, but neither company was able to solve the problem. I am impressed that you were able to diagnose the issue and fix my furnace so quickly.”  -- Natalya

“I am always hesitant to have a tradesperson in, as I usually find they want top dollar for bare minimum work and you cannot trust what is being done. However, with CUSTOMAX (and Wade specifically) it was a great experience. He was prompt, thorough and thoughtful to my needs. Wade installed a new larger hot water tank and upsized the exhaust vent to meet city codes. He ensured everything was the way it should be, while showing professionalism and respect. The cost for the work done was very reasonable and better than you would get at a big chain company. It was nice to have a highly qualified, detail oriented plumber at my home. I recommend CUSTOMAX and I will use their services in the future.”  -- Tracy